Refund Policy | OnTheSport

REFUND POLICY

OnTheSport Technologies Private Limited Website: www.onthesport.in Last Updated: June 1, 2026

At OnTheSport we put genuine effort into every programme we deliver. Please read this policy before making a purchase.

1. 7-Day Satisfaction Window

We believe in what we deliver. If within the first 7 days of your programme commencement you feel it is not the right fit, you may contact us at support@onthesport.in or on our WhatsApp to request a refund.

A flat processing fee of ₹500 will be deducted and the remaining amount will be refunded directly to your original payment method.

This window is available once per client and applies to first-time purchases only.

2. No Refunds After 7 Days

Once 7 days have passed from programme commencement, no refund will be processed under any standard circumstance. This applies regardless of sessions attended, change of schedule, change of mind, or personal performance outcomes.

3. Annual Plans

Annual prepayment plans are non-refundable and non-transferable. The 7-day satisfaction window does not apply to annual prepayment plans.

4. Genuine Exceptional Cases

If you face a genuinely unavoidable circumstance such as a serious medical emergency, reach out to us at support@onthesport.in. Any resolution is entirely at OnTheSport's sole discretion and does not set a precedent for future requests.

5. Service Dissatisfaction

If you are unhappy with any aspect of your experience, please contact us at support@onthesport.in before considering cancellation. We will do our best to find a solution that works for you.

6. Contact

OnTheSport Technologies Private Limited Email: support@onthesport.in Website: www.onthesport.in

This policy is to be read alongside our Terms and Conditions at www.onthesport.in/terms-and-conditions.